Types of Information Collected
In order to provide you with products, Lilyan James collects two types of information about users: Personally Identifiable Information and Nonpersonally Identifiable Information. We do this to provide a smooth, efficient, and customized experience.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership, ordering a product or service, submitting content and/or posting content in discussion forums or other public areas like our journal, entering a contest or sweepstakes, filling out a survey, or sending us feedback, we may ask you to provide certain information if you yourself is filling out and submitting an online form. It is completely optional for you to engage in these activities. elect to engage in these activities, however, we may ask that you provide us personal information, such as your first and last name, mailing address (including zip code), email address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
Nonpersonally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. This information may include the Web site’s Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the World Wide Web. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, allowing web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet.
Collection Methods and Use of Information
We do not collect any Personally Identifiable Information about you unless you voluntarily provide it.
In addition, we may also collect certain Nonpersonally Identifiable Information. This information is ultimately stored in the form of store categories, and, in some cases, specific URLs to diagnose problems with our servers, software, to administer our site and to gather demographic information.
We will primarily use your Personally Identifiable Information to provide our services to you. We will also use Personally Identifiable Information to enhance the operation of our site, fill orders, improve our communications, statistically analyze site use and improve our products. We may also use Personally Identifiable Information to troubleshoot problems and enforce our agreements with you.
Release of Information
Lilyan James will not sell, trade, or rent your Personally Identifiable Information to others. Various services are through contractual arrangements with affiliates, services providers, partners and other third parties. We and our service partners use your Personally Identifiable Information to operate our sites and to deliver their services. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this site; release your address information to the delivery service to deliver products that you ordered; and provide order information to third parties that help us provide customer service.
We will encourage our service partners to adopt and post privacy policies. However, the use of your Personally Identifiable Information by our service partners is governed by the privacy policies of those service partners, and is not subject to our control.
We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.
Updating and Correcting Information
You have the ability to access and edit your Personally Identifiable Information. You may change any of your Personally Identifiable Information in your account online at any time. You update your personal information and privacy preferences by writing or emailing us:
901 Broadway Avenue, #22473
Nashville, TN 37202
If you update your Personally Identifiable Information as it changes, we can better serve you.
User Choices on Collection and Use of Information
Our email newsletters communicate product launches, event announcements, promotions, and discounts. If a user signs up for our newsletter and offers, we require a valid email address and acceptance of receiving our promotions. Only Lilyan James accesses your email address and sends our newsletters. If you wish to no longer receive them, please opt out at any time.
Security of Information
With Lilyan James your Personally Identifiable Information is secure and consistent with current industry standards. You can access your Personally Identifiable Information through an encrypted password and unique customer ID selected by you. Personally Identifiable Information resides on a secure server that only selected Lilyan James can access via password. We encrypt your Personally Identifiable Information and thereby prevent unauthorized parties from viewing such information when it is transmitted to us.
Personal information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password. In order to serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party.
Privacy Policies of Third Party Sites
Miscellaneous Privacy Issues
Our policy is that we do not knowingly collect, use or disclose Personally Identifiable Information about visitors that are under 18 years of age.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the Journal or other public areas on this site, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages from third parties. Such activities are beyond our control and this Policy does not apply to such information.
Attn: Privacy Compliance Officer
901 Broadway Avenue, #22473
Nashville, TN 37202